13 August 2008, International Circuit Interruption Restored

1. This announcement is addressed to all PenangFON customers.

2. With regards to our earlier announcement posted at International Circuit Interruption on August 13, 2008, regarding international access service interruption, we would like to inform you that the interruption has been resolved on the same day at about 9:00 pm.

3. We apologize for any inconvenience caused.

4. Thank you.

13 August 2008, International Circuit Interruption

1. This announcement is addressed to all our PenangFON Customers.

2. We would like to inform you that our international link is having problem started on August 13, 2008 at about 1:30 am.

3. The telecommunication provider is working on rectifying the problem.

4. Users may experience slow access to/from overseas sites during peak hours.

5. We apologize for any inconvenience caused.

6. Thank you.

11 November 2007, International Circuit Interruption

1. This announcement is addressed to all our PenangFON Customers.

2. We would like to inform you that our international link is having problem started on November 11, 2007 at about 9:30 am.

3. The telecommunication provider is working on rectifying the problem.

4. Users may experience slow access to/from overseas sites during peak hours.

5. We apologize for any inconvenience caused.

6. Thank you.

02 October 2007, International Circuit Interruption

1. This announcement is addressed to all our PenangFON Customers.

2. We would like to inform you that our international link is having problem started on October 2, 2007 at about 10:00 pm.

3. The telecommunication provider is working on rectifying the problem.

4. Users may experience slow access to/from overseas sites during peak hours.

5. We apologize for any inconvenience caused.

6. Thank you.

01 February 2007, Email Upgrade

It is our policy to continue upgrading our system to serve you better.
We are migrating to a new mail server effective from 1 Feb 2007, 01:00am.

With this latest upgrade, you will enjoy the following new features. The new email server will provide 10 times more email storage and feature a better webmail interface than before.

The new webmail can be accessed through the link below. http://webmail.penangfon.com

Please make sure your email client settings are as follows:
Incoming Mail Server: mail.penangfon.com
Outgoing Mail Server: mail.penangfon.com

The username will be your existing PenangFON email address and the password will be your NRIC or Passport Number.

Remove any hyphens or spaces between the numbers and is case sensitive.
For example,
Your NRIC is 123456-78-9012 your password should be 123456789012
Your Passport LC-12345678, your password will be LC12345678

You are advised to change the password upon successful login for the first time.

The old mail server can still be accessed through http://oldemail.penangfon.com and the password still remains unchanged. Please download all your mails before 31st March from the old server.

After 31st March, the old server will no longer be accessible.

For further enquiries, please do not hesitate to call our customer support line at 04-2274521 or go to PenangFON Support

We apologise for any inconvenience caused

31 January 2007, Maintenance Works

Please be informed that some maintenance works will be conducted on international link. It will not cause PenangFON service interruption, during that times traffic will be diverted to use another international links.

The maintenance works will be carried out as below:

Date : 31-01-2007 Wednesday
Location : International link
Time : 03:00am - 6:00am
Estimated down time : 30 minutes.

We apologise for any inconvenience caused

27 December 2006, Taiwan Earthquake

We would like to inform you that we are experiencing problems with our International link starting from December 27, 2006 at about 3:45 am until further notice.

You may experience slow Internet access to overseas websites due to an earthquake that occurred in Taiwan. We are in the midst of restoring our service.

We apologize for any inconvenience caused.