As a valued
customer of our company, we couldn’t wait to share the good
news. This letter is to announce that we have embarked on
enhancing and improving our broadband services to satisfy
your needs. The intention is to show our appreciation and
our commitment to always deliver the best cost-efficient
broadband services to you.
program is broken down into several phases and we have
completed the first phase successfully. This phase fixes
potential network security concerns and also further
enhances your surfing experience by eliminating spam and
other unwanted security threats from the network.
As such, we
would like to announce that we will be providing our new and
more secured service to our valued customers,
effective 2nd August 2010.
system does not require any login information for
authentication and authorization purposes whereas the newly
enhanced system requires one. The new system will require
our users to login first before being able to use the
network for their Internet access. The system will ensure
that only legitimate users are able to get access to our
Security on the
network will be much more enhanced and thus ensures that
users are protected from various network threats from
externally or even from threats originated internally. There
is no need to purchase any new hardware to support this new
version, unless the user intends to share our Internet
service with multiple PCs, Laptops, etc. which would require
user to purchase a router.
have attached a User Manual suggesting all the
required steps to setup Authentication Dialer and indicated
where to download additional software (if required by your
setup) to get you quickly and smoothly connected to our new
and improved network. For more details, please see below.
require further information, Please do not hesitate to
contact our Customer Service personnel at 04-2911333,
who will be pleased to provide you with any additional
assistance that you may require.
Note:To avoid service
interruption, please make your payment within 30 days from
the bill date. If your service is
interrupted, kindly be informed that it would take 3 working
days for reactivation of the service upon receipt of
Thank you for your kind support
PENANGFON SDN BHD